Troubleshooting doPDF install/uninstall errors

Post here if you have problems installing or using doPDF.
Sukalyan
Posts: 1
Joined: Sat Oct 15, 2016 4:05 pm

Re: Troubleshooting doPDF install/uninstall errors

Postby Sukalyan » Sat Oct 15, 2016 4:21 pm

Sir/Madam,
I have been using do pdf for quite a long time. I encountered a new version of do pdf in www.dopdf.com. So i went for uninstalling my previous do pdf first. It hanged at 50% every time I try to uninstall do pdf and was written "UNREGISTERING MODULES". Hours went by but Uninstallation was never complete. At this stage, my previous do pdf stopped working being partly uninstalled. Although the do pdf icon is still shown in Control Panel. Now since I cannot open the do pdf, I downloaded latest version from www.do pdf.com. When I went for installing latest do pdf, it hanged at 62% saying same comment - "UNREGISTERING MODULES". Hours went by without any more installation progress. So neither the uninstallation, nor the installation occurred completely. Not even can I use the latest version of do pdf now. Although both the 2 versions of do pdf icons are visible in control panel. But none of them are installed properly. Now that I cannot use do pdf at all. Can you kindly suggest me what can I do?

Softland
Posts: 1439
Joined: Thu May 23, 2013 7:19 am

Re: Troubleshooting doPDF install/uninstall errors

Postby Softland » Tue Nov 01, 2016 12:25 pm



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