Trouble Shooting - Problem uninstall & install doPDF

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APHarris
Posts: 1
Joined: Tue Jun 23, 2015 1:15 pm

Trouble Shooting - Problem uninstall & install doPDF

Postby APHarris » Tue Jun 23, 2015 1:31 pm

I am having problem with un-installing doPDF v8.3 build 931 - it stuck at 25% removing shortcuts.

The reason for uninstall the program is that I was trying to update to the latest version when I received the notification. This did not install fully last night and this morning - I cannot open any of my Microsoft Words and excel files - as this hang/not responding.

I have been trying to uninstall doPDF program - without success. Please, could someone help me here?? I am not very "computer savvy", so would appreciate straight detail instruction for getting this fix.

Many thanks.

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