Page numbers don't appear in a PDF prepared from Word 2016

Post here if you have problems installing or using doPDF.
bobm
Posts: 3
Joined: Sun Jan 28, 2018 1:16 am

Page numbers don't appear in a PDF prepared from Word 2016

Postby bobm » Sun Jan 28, 2018 1:21 am

I am using doPDF version 9 to convert a Word 2016 document to a PDF document, but the page numbers do not appear in the PDF, only a small blank box in the correct locations on each page.

Can anyone help with a solution, please?

Bob

bobm
Posts: 3
Joined: Sun Jan 28, 2018 1:16 am

Re: Page numbers don't appear in a PDF prepared from Word 2016

Postby bobm » Wed Jan 31, 2018 6:30 am

Ok, let me try another angle . . .

Does anyone (tech support maybe?) know if doPDF ver 9 is compliant with Word 2016?

BTW, the Word 2016 PDF converter preserves pagination and allows font embedding. Plus it now seems to have fixed image resolution issues that some users of Word 2010 and earlier complained about in other forums.

Bob

bobm
Posts: 3
Joined: Sun Jan 28, 2018 1:16 am

Re: Page numbers don't appear in a PDF prepared from Word 2016

Postby bobm » Fri Feb 02, 2018 3:56 am

I have solved the problem - it was due to Word, not doPDF. For some reason that I do not understand, page numbers in the Arial Unicode font showed in the page footers in Word, but when I inspected the formatting of the page numbers in the footer using Shift+F1, it showed a blank box, no actual page number. But when I replaced Arial Unicode with Georgia, all was well and doPDF produced a PDF with the correct pagination.

I am a novice when it comes to the inner workings of Word, so I don't have the faintest idea why Arial Unicode failed and Georgia worked.

Anyway, I just wanted to let everyone know what I did to fix the problem.

Bob


Return to “Troubleshooting”