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alwi
Posts: 1
Joined: Sat Jun 04, 2011 11:13 pm

Postby alwi » Sun Jun 05, 2011 6:26 am

Hello, I just installed doPDF because Adobe Acrobat 7.0 stopped working, however when trying to print a tif document with doPDF I received the same message I was getting with Acrobat: "There was an error loading the plug-in 'Updater.api.' The plug-in failed to initialize." The message is displayed in a window by Adobe Acrobat, even though I have Adobe Reader as the default PDF reader and doPDF as the default printer. Any help on this is much appreciated. Thanks in advance.



Softland
Posts: 1484
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Mon Jun 06, 2011 11:11 am

Hello,


doPDF prints whatever it receives from the application in which the printing is done. The error you are having isn't related to our program unfortunately but more likely with Acrobat. What can we suggest is for you to do a clean installation of all the applications involved.


Thank you.




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