HP driver problems with doPDF 8.0.911.0.

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yves.gatien
Posts: 1
Joined: Tue Jul 22, 2014 10:59 pm

HP driver problems with doPDF 8.0.911.0.

Postby yves.gatien » Tue Jul 22, 2014 11:09 pm

doPDF 8.0.911.0 is deleting HP OfficeJet PRO 8500 driver on "Windows 8.1 Professionnel avec Media Center 64 bits" (French) with latest updates and no additional anti-virus.
Last edited by yves.gatien on Wed Jul 30, 2014 10:30 am, edited 2 times in total.

Softland
Posts: 1443
Joined: Thu May 23, 2013 7:19 am

Re: HP driver problems with doPDF 8.0.911.0.

Postby Softland » Tue Jul 29, 2014 8:44 am

Please send us to info@dopdf.com the log files located in your TEMP folder ( details here dopdf-v8-fails-to-install-t4056.html#p6637 ) so that we can troubleshoot what happened. Also, Win 8.1 what edition is it?


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