FireFox issues

Post here if you have problems installing or using doPDF.
sue
Posts: 5
Joined: Fri Apr 15, 2011 6:28 am

Postby sue » Fri Apr 15, 2011 1:36 pm

Hi there Forum members


I've reinstalled doPDF and yet it still won't print in FF only in IE


Is anyone else having this problem?


Thanks


Sue



Softland
Posts: 1470
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Fri Apr 15, 2011 2:51 pm

Hello,


We have just tested the latest doPDF build and it is printing in Firefox without any issues. Can you please let us know if possible the link or the file you are trying to print in the browser so we can test in that particular case?


Thank you.



sue
Posts: 5
Joined: Fri Apr 15, 2011 6:28 am

Postby sue » Sun Apr 17, 2011 2:39 am

Sure


I’ve printed webpages with doPDF in IE successfully and yet when attempt to in FF, get error messages


Below are the latest error messages screen shots and outcome:

Error messages 1 to 3 = http://i56.tinypic.com/2sb6a7t.jpg

Error messages 4 to 6 = http://i56.tinypic.com/2ugfoqo.jpg


I've looked in My Documents and Desktop and couldn’t see the completed PDF as the print dialog box said


Sue



sue
Posts: 5
Joined: Fri Apr 15, 2011 6:28 am

Postby sue » Sun Apr 17, 2011 2:41 am

Oh dear


I’ve just checked and found out that a new version of FireFox is out (Version 4) and I’m using Version 3.6.15


Will download version 4 once posted this update and report back here to see whether Version 4 makes a difference


Sue



sue
Posts: 5
Joined: Fri Apr 15, 2011 6:28 am

Postby sue » Sun Apr 17, 2011 2:51 am

Nope


Didn't work with FF Version 4 neither


Sue



Softland
Posts: 1470
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Mon Apr 18, 2011 10:50 am

Hello,


Unfortunately the errors you have mentioned in the reply are related exclusively with Firefox and the way it handles the pages you want to print. DoPDF simply converts whatever it receives from the browser if it is possible to convert, does not manage the files/links in any other ways.


Thank you.



sue
Posts: 5
Joined: Fri Apr 15, 2011 6:28 am

Postby sue » Tue Apr 19, 2011 12:10 am

Thanks Softland for your reply


I think I've found a way round the non printing in FF


I now keep the Open PDF in reader checkbox ticked then follow the rest of the doPDF printing steps This action seems to have stopped the error messages and I've got PDF's via FF once again


Thanks for your replies and a great product


Sue



cyberloner
Posts: 1
Joined: Thu Mar 22, 2012 5:33 am

Postby cyberloner » Thu Mar 22, 2012 11:34 am

same happening to me

firefox 11 dopdf latest win 7 64bit

computer will goes hang when click print.... uninstall install many times with restart



Softland
Posts: 1470
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Mar 22, 2012 11:46 am

Hi,


Try following the steps in this article first:


http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf


After this has been completed, try again with Firefox. If it is still not working but it is working with other browsers, the problem most likely is coming either from Firefox or some installed addons from Firefox. We are not having nay issues printing from Win 7 64 with Firefox 11 from our end.


Thank you.




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