unresponsive script error msg

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weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Postby weybrew » Fri Oct 22, 2010 7:24 pm

When I print to doPDF I will get one or more "unresponsive script" error messages somewhere along the process of selecting a target location or in naming the file name. I click through to continue and the process works fine, but this is pain. I don't have the problem if I send the print job to a standard printer, but I have had the same problem when I was using the Nitro PDF printer. What's happening?



Softland
Posts: 1491
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Mon Oct 25, 2010 12:25 pm

Hello,


Please let us know from what application you are printing and if this issue is only related to a certain file also send us the file in question so we can give it a try along with the exact doPDF version and Built used for printing.


Thank you.



weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Postby weybrew » Mon Oct 25, 2010 9:42 pm

I'm using Firefox 3.6 and doPDF v7. Test page...http://goo.gl/IzVz. Note this happens with nearly ALL print to PDF jobs. Thanks for your response.



Softland
Posts: 1491
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Tue Oct 26, 2010 11:54 am

Hello,


We printed the page multiple times but no error. I believe you may be having some browser issues. Please access this link for additional information about your issue: http://kb.mozillazine.org/Unresponsive_Script_Error


Thank you.



weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Postby weybrew » Wed Oct 27, 2010 8:46 pm

Thanks, Softland, I'll work on it. For some reason I've found that if I make doPDF my default printer these errors seem not to be a problem (?).



weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Postby weybrew » Wed Oct 27, 2010 11:02 pm

Some add'l info for everyone...When I get my script error msgs, my ERROR CONSOLE shows the following entry:


Warning: The 'charCode' property of a keydown event should not be used. The value is meaningless.


By the way, how do I attach an image on my desktop to this reply?



Softland
Posts: 1491
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Oct 28, 2010 10:48 am

Hello,


The error you are getting unfortunately does not have anything related to the doPDF installation.


All we can advise is to try the latest build of our application after a complete uninstall of the old build and if you still get the errors you should look for any browser problems.


After a search on the internet on the error "Warning: The 'charCode' property of a keydown event should not be used. The value is meaningless." it seems to be related to Firefox.


Thank you for understanding.



weybrew
Posts: 8
Joined: Fri Oct 22, 2010 12:15 pm

Postby weybrew » Sun Oct 31, 2010 1:38 am

Thanks for the link...seems like FF is the culprit here.




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