Trouble with Chinese fonts and pictures

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paulfaust
Posts: 1
Joined: Thu Sep 09, 2010 12:48 pm

Postby paulfaust » Thu Sep 09, 2010 7:55 pm

I am using DoPDF 7 on Windows 7. When I try to convert files with DoPDF, I get the following message from Adobe:

“An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the .pdf document to correct the problem.”

The files I am printing contain pictures, drawing objects/text boxes, and Chinese fonts. These print incorrectly or sometimes not at all. What is going wrong and how can I fix it? Previous versions of DoPDF and Windows XP never gave me trouble.



Softland
Posts: 1470
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Fri Sep 10, 2010 11:05 am

Hello,


We tested doPDF on Windows 7 32 and 64 bits but we couldn't reproduce the error.


Please send the file in question along with the exact doPDF version and build from the About page to support@novapdf.com so we can troubleshoot it.


Thank you.




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