Offline install fails without proper message

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lars@planet.nl
Posts: 3
Joined: Thu Feb 02, 2017 9:41 am

Offline install fails without proper message

Postby lars@planet.nl » Thu Feb 02, 2017 9:52 am

Trying to install doPDF 8.8.906 on Windows x64 with .net 4.5.1 installed.

The install quits very fast without a reason displayed. error code in log is 0x80131902.

When googling that error code, suggestion is that the installer specifically wants .net 4.0 instead of .net >= 4.

Also, a proper error message would be greatly appreciated, instead of silent failure.

caveats: The printer spooler service is runningm, and I am running as admin.
-- Full log:
[0C94:0E70][2017-02-01T14:12:12]i001: Burn v3.10.1124.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\ins\doPDF\dopdf-full 8.8.946.exe, cmdline: '-burn.unelevated BurnPipe.{1F6196F3-C373-4D75-93C1-A6B1E2E19A11} {9F44296C-2CB9-41DD-A406-388EB8FB0A56} 1764 -?'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'CustomActionError' to value '[CUSTOM_ACTION_ERROR.D6C8D215_CD75_4D36_A80A_2BC44C6772A5]'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Compressed' to value 'yes'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Condition-cond-1' to value 'NOT Version80907="8.0.907.0" AND NOT Version80907="8.0.906.0" AND NOT Version80907="8.0.905.0"'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Condition-msg-1' to value 'Cannot run this setup. Please uninstall doPDF from the Control Panel and then run the installation again'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Condition-msgid-1' to value 'msgid-1'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Condition-cond-2' to value 'Privileged <> 0'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Condition-msg-2' to value 'You need to be an administrator or enable UAC to install this product.'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'InstallLanguage' to value '0'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'UseRegionalSettings' to value '1'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'InstallOfficeAddIn' to value 'Yes'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'ProcessID' to value '0'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'InstallFolder' to value '[PlatformProgramFilesFolder]\Softland\novaPDF 8'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing numeric variable 'ServicePort' to value '-1'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'InstallShortcuts' to value 'Yes'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'PrinterName' to value 'doPDF 8'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'PortName' to value 'doPDF8'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'DefaultPrinter' to value 'No'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'OemID' to value 'doPdf8_Softland'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Licences' to value 'No'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'DoPdf' to value 'Yes'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Startup' to value 'Yes'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'StartupName' to value 'doPDF'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'OnlyUpgrade' to value 'No'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Scheduler' to value 'No'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'AddPrinter' to value 'Yes'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Oem' to value 'No'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Sdk' to value 'No'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'PrinterManagerShortcut' to value 'No'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'Edition' to value 'dopdf'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'ConfEdition' to value 'doconf'
[0C94:0E70][2017-02-01T14:12:12]i000: Initializing string variable 'ActivationClientShortcut' to value 'No'
[0C94:0E70][2017-02-01T14:12:12]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1.W7X\AppData\Local\Temp\doPDF_8_20170201141212.log'
[0C94:0E70][2017-02-01T14:12:12]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\ins\doPDF\dopdf-full 8.8.946.exe'
[0C94:0E70][2017-02-01T14:12:12]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\ins\doPDF\'
[0C94:0E70][2017-02-01T14:12:12]i000: Setting string variable 'WixBundleName' to value 'doPDF 8'
[0C94:0E70][2017-02-01T14:12:12]i000: Loading managed bootstrapper application.
[0C94:0E70][2017-02-01T14:12:12]e000: Error 0x80131902: Failed to create the managed bootstrapper application.
[0C94:0E70][2017-02-01T14:12:12]e000: Error 0x80131902: Failed to create UX.
[0C94:0E70][2017-02-01T14:12:12]e000: Error 0x80131902: Failed to load UX.
[0C94:0E70][2017-02-01T14:12:12]e000: Error 0x80131902: Failed while running
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: ActivationClientShortcut = No
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: AddPrinter = Yes
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Compressed = yes
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Condition-cond-1 = NOT Version80907="8.0.907.0" AND NOT Version80907="8.0.906.0" AND NOT Version80907="8.0.905.0"
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Condition-cond-2 = Privileged <> 0
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Condition-msg-1 = Cannot run this setup. Please uninstall doPDF from the Control Panel and then run the installation again
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Condition-msg-2 = You need to be an administrator or enable UAC to install this product.
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Condition-msgid-1 = msgid-1
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: ConfEdition = doconf
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: CustomActionError =
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: DefaultPrinter = No
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: DoPdf = Yes
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Edition = dopdf
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: InstallFolder = \Softland\novaPDF 8
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: InstallLanguage = 0
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: InstallOfficeAddIn = Yes
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: InstallShortcuts = Yes
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Licences = No
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Oem = No
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: OemID = doPdf8_Softland
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: OnlyUpgrade = No
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: PortName = doPDF8
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: PrinterManagerShortcut = No
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: PrinterName = doPDF 8
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: ProcessID = 0
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Scheduler = No
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Sdk = No
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: ServicePort = -1
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: Startup = Yes
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: StartupName = doPDF
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: UseRegionalSettings = 1
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleAction = 1
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleElevated = 1
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleLog = C:\Users\ADMINI~1.W7X\AppData\Local\Temp\doPDF_8_20170201141212.log
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleManufacturer = Softland
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleName = doPDF 8
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleOriginalSource = C:\ins\doPDF\dopdf-full 8.8.946.exe
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleOriginalSourceFolder = C:\ins\doPDF\
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleProviderKey = {3aba8e0f-add2-4184-a828-80ee3352c738}
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleTag =
[0C94:0E70][2017-02-01T14:12:12]i410: Variable: WixBundleVersion = 8.8.946.0
[0C94:0E70][2017-02-01T14:12:12]e000: Error 0x80131902: Failed to run per-user mode.
[0C94:0E70][2017-02-01T14:12:12]i007: Exit code: 0x80131902, restarting: No

lars@planet.nl
Posts: 3
Joined: Thu Feb 02, 2017 9:41 am

Re: Offline install fails without proper message

Postby lars@planet.nl » Thu Feb 02, 2017 10:06 am

7.3.400 installs without a hitch. I also noted it is *tiny* compared to doPDF 8...


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