Fail to create PDF files on doPDF ver.8.0.915

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maximus0902
Posts: 3
Joined: Tue Oct 07, 2014 6:50 am

Fail to create PDF files on doPDF ver.8.0.915

Postby maximus0902 » Tue Oct 07, 2014 7:50 am

Hi,

I'm using dopdf version 8.0.915 on Windows 8 32bit.

When I tried to create a PDF file via doPDF, the file wasn't created.
If I checked printer jobs page from "devices and printers", the job was still there with "Printing -Rebooting" status
and it couldn't be canceled.
(My computer isn't English one, so the message might be different.)
I want to know how to fix it.

Also,I want to know if this problem is the known issue on doPDF or not.

Thanks for my help.

Softland
Posts: 1439
Joined: Thu May 23, 2013 7:19 am

Re: Fail to create PDF files on doPDF ver.8.0.915

Postby Softland » Wed Oct 15, 2014 12:49 pm

Can you try to reinstall doPDF? It might not have been correctly installed.

maximus0902
Posts: 3
Joined: Tue Oct 07, 2014 6:50 am

Re: Fail to create PDF files on doPDF ver.8.0.915

Postby maximus0902 » Thu Oct 16, 2014 6:10 am

Thank you for your reply.
Is there a way to know the installation finished successfully?
Reinstalling doPDF might be a good way, but at least I know what status is the best about installation.

Thanks.

maximus0902
Posts: 3
Joined: Tue Oct 07, 2014 6:50 am

Re: Fail to create PDF files on doPDF ver.8.0.915

Postby maximus0902 » Fri Oct 24, 2014 12:05 pm

Hi,
I found a way how this problem happened.

When I try PDF file to PDF file via doPDF with that file shrinking,
doPDF will stop working and stuck in the print spooler.

I need to make the PDF file be shrinked,
so I tried the way above and failed.

Do you have the reason why I couldn't do this?
Is this the issue known one?

Thanks for your help.


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