Error creating PDF file

Post here if you have problems installing or using doPDF.
jbsrealestate
Posts: 3
Joined: Tue Mar 24, 2009 1:24 pm

Postby jbsrealestate » Tue Mar 24, 2009 7:50 pm

"Adobe reader could not open 'filename.pdf' because it is either not supported,... or damaged"


This only happenes on this computer, the same files convert on other computers I have.


I have ininstalled and reinstalled with no luck.


Help!



Softland
Posts: 1466
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Wed Mar 25, 2009 11:37 am

have you tried creating a pdf file from a different program then the one you've created this which fails to open (most likely because it's 0kb which means something went wrong during printing)?



jbsrealestate
Posts: 3
Joined: Tue Mar 24, 2009 1:24 pm

Postby jbsrealestate » Fri Mar 27, 2009 10:39 am

I have no problem creating a pdf on this or other files using my other computers. dopdf does not create pdf's on this computer only . . .



Softland
Posts: 1466
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Fri Mar 27, 2009 11:21 am

It seems dopdf didn't install correctly, so see this on uninstalling it completely - http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf and after that reinstall the newest build from our site.



jbsrealestate
Posts: 3
Joined: Tue Mar 24, 2009 1:24 pm

Postby jbsrealestate » Fri Mar 27, 2009 8:21 pm

I followed all instructions but no fixie. I tried several "Word" files. I do end up with a pdf file but with zero bytes . . .



Softland
Posts: 1466
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Mon Mar 30, 2009 11:40 am

I'm not sure what happens. The only solution left you could check is here - http://www.dopdf.com/forum/topic/dopdf-does-not-appear-in-the-printers-list-after-installation with the framedyn.dll file. Otherwise, I cannot help in troubleshooting this.




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