doPDF PDF Rejected for Not Embedding Fonts

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LULU
Posts: 1
Joined: Tue Mar 21, 2017 2:09 pm

doPDF PDF Rejected for Not Embedding Fonts

Postby LULU » Tue Mar 21, 2017 2:13 pm

I've used doPDF converter many many times in connection with lulu.com, a publishing platform that prefers PDFs, with great success.

Lately, however, when using doPDF Versions 6 & 8 the PDF I create on both XP & Win7 is rejected because the Dumbledor 1 Font is not embedded.

I know to check the "Embed Fonts" box.

To solve the problem, I had to upload my Word Doc into Open Office and using their PDF export tool create a PDF for my DOC.

That PDF was accepted by LULU with no embed fonts issue.

Not sure how doPDF embeds fonts, but Dumbledor 1 seems to be a problem for the current and past versions.

Please fix this problem ASAP.

Softland
Posts: 1466
Joined: Thu May 23, 2013 7:19 am

Re: doPDF PDF Rejected for Not Embedding Fonts

Postby Softland » Wed Apr 12, 2017 12:55 pm

Hi,
Can you look in the PDF file you created with doPDF to see if the font is embedded (shows what's embedded in Properties)?

PublishedWords
Posts: 1
Joined: Tue Feb 27, 2018 1:47 pm

Re: doPDF PDF Rejected for Not Embedding Fonts

Postby PublishedWords » Tue Feb 27, 2018 2:05 pm

I just had the printer informing me that they have error indicating the font is not embedded, but on checking in the Acrobat Reader properties it shows all required subsets embedded. How to correct this?


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