doPDF generated pdf on Mac OS X

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induscreep
Posts: 2
Joined: Thu Mar 12, 2009 6:47 pm

Postby induscreep » Fri Mar 13, 2009 12:52 am

Hello,


I generated a pdf from a MS Word 2007 document which used the Cambria font. On opening the pdf in OS X, no font could be seen. Everything except the font was seen (bullets, tables etc). PDF was generated on a Win XP SP3 system.


What could be the problem?



Softland
Posts: 1445
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Fri Mar 13, 2009 11:45 am

Hi, did you try embedding the fonts in the pdf? I'm thinking maybe on the os system the font was not present.



induscreep
Posts: 2
Joined: Thu Mar 12, 2009 6:47 pm

Postby induscreep » Mon Mar 16, 2009 12:43 am

Yes I did, but couldnt see fonts. Worse, even the bullets and some formatted colors werent visible.



Softland
Posts: 1445
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Mon Mar 16, 2009 11:04 am

Can you send the original document (.docx) to info[]dopdf[]com so we could try troubleshooting here? If it's senzitive information you can replace it, we just need a document that we can reproduce this error with.




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