does not create pdf

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Carol Douglas
Posts: 1
Joined: Sun Feb 24, 2013 11:13 pm

Postby Carol Douglas » Mon Feb 25, 2013 6:32 am

I just purchased a standalone home computer with Windows 8 to replace a computer that failed that had Windows 7. When I try to print an Excel file using dopdf7, two windows pop up instead of one. The usual doPDF - Save PDF file pops up. A "Printing ?" box also popped up with this message: "Now printing [file name] on the doPDF v7 on OP7:" I browsed the file location where a wanted the file to save and clicked "OK" but the pdf is not created. I uninstalled the program and reinstalled the most current version which appears to be the one made available on 2-14-2013. How do I resolve this issue?



Softland
Posts: 1447
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Mon Mar 04, 2013 3:07 pm

In our tests there were no errors on Windows 8 + Excel, so can you try creating a pdf from another application, such as Notepad for instance?




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