Does not create pdf

Post here if you have problems installing or using doPDF.
kedsmith
Posts: 1
Joined: Tue Oct 30, 2012 7:11 pm

Postby kedsmith » Wed Oct 31, 2012 1:19 am

I have a new computer with Windows 7. Before I have never met a problem I could not correct. However, even since I purchased the new computer, I cannot always create a pdf with dopdf. I would like to continue to use dopdf but if I cannot be certain or if I need to constantly verify a file has been saved as a pdf, I will need to change pdf providers.


This is my personal computer. I am the only user. I always sign on as the administrator user.


I get the following message:

The action profile (Default Profile) could not be read from client computer. Please contact your administrator for more information.



Softland
Posts: 1447
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Nov 01, 2012 2:30 pm

Hi, do you have the latest version of doPDF installed? If not, please uninstall what you have now and install the new version.


If it still occurs, we need to know more details about your environment, which edition of Windows 7 (32 or 64 bits), and if this happens from any program you're trying to print via dopdf, or only from a particular program.


Thank you.




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