Created 0 KB pdf when printing large word file

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georgey
Posts: 2
Joined: Wed Nov 05, 2008 2:40 pm

Postby georgey » Wed Nov 05, 2008 10:46 pm

When I printed large word file (58 pages 3.1 mb), it created 0kb pdf file, and then creates 0kb file for all the files.



Softland
Posts: 1466
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Nov 06, 2008 12:22 pm

have you restarted your computer and tried again? it seems that the print spooler service stopped and the way to restart it easier is to restart the computer. if you did and still has this problem, does this happen when you print a test file from notepad too?



georgey
Posts: 2
Joined: Wed Nov 05, 2008 2:40 pm

Postby georgey » Thu Nov 06, 2008 8:57 pm

yes it is the spooler service problem. I restarted the computer, but it still not working even a notepad file. how to resolve the problem?



Softland
Posts: 1466
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Fri Nov 07, 2008 11:58 am

if it is the spooler system please see my instructions here on how to troubleshoot the printer spooler service http://www.dopdf.com/forum/topic/program-seems-installed-correctly-but-nothing-happens#post-370




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