converting Word docs to PDF but graphics dont convert

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ARL123
Posts: 1
Joined: Tue Aug 05, 2008 1:50 pm

Postby ARL123 » Tue Aug 05, 2008 9:01 pm

Just got done with installation so I can convert my multiple page MS Word doc to PDF. Two of my pages have graphics and when these pages are converted they show up blank. Any suggestions? Thanks!



Softland
Posts: 1439
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Wed Aug 06, 2008 9:48 am

Well the first suggestion would be to make sure you have the latest version of installed (6.1.269). If you have that and the problem is still there would it be possible to send us the original word doc that has those graphics which don't convert to info[at]dopdf.com ? This way we'll test here if there's a bug. Thanks.




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