Cancelling a Print-to-PDF Task Prevents Further Printing

Post here if you have problems installing or using doPDF.
DERoss
Posts: 46
Joined: Tue Apr 15, 2014 12:52 am

Cancelling a Print-to-PDF Task Prevents Further Printing

Postby DERoss » Fri Aug 21, 2015 12:05 am

Windows 7 Ultimate SP1 (x64)
doPDF 8.3.934

If I start a print-to-PDF task via doPDF and then cancel it, I can no longer perform any kind of print task, including printing directly to my HP printer. In order to clear this, I must reboot my PC. This is not a new problem; I observed this with prior versions.

Softland
Posts: 1442
Joined: Thu May 23, 2013 7:19 am

Re: Cancelling a Print-to-PDF Task Prevents Further Printing

Postby Softland » Wed Aug 26, 2015 11:35 am

Hi,

What type of document are you trying to print and from which application you print? so we can reproduce the situation.

DERoss
Posts: 46
Joined: Tue Apr 15, 2014 12:52 am

Re: Cancelling a Print-to-PDF Task Prevents Further Printing

Postby DERoss » Wed Aug 26, 2015 11:49 pm

I planned to "print" a Web page to a PDF file, but then cancelled it. My browser is SeaMonkey 2.35. Note that I have had no problems actually "printing" a Web page to a PDF file from SeaMonkey.

Today, I am not able to recreate the problem. I will post a new reply here if the problem reappears.


Return to “Troubleshooting”