blank pages?

Post here if you have problems installing or using doPDF.
lbooth
Posts: 1
Joined: Mon Feb 16, 2009 2:17 pm

Postby lbooth » Mon Feb 16, 2009 9:58 pm

Hi, I had the same problem as some others have had, (error printing to file;access denied) and fixed that thanks to the previous posters. Thank you.


I got a file to print and save to my desktop, but when I open it, all 231 pages were blank. I was downloading the file from scribd, if that makes any difference.


Thanks for any help you can provide.


Lili



Softland
Posts: 1478
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Tue Feb 17, 2009 12:18 pm

I know that from scribd you can only download the file as pdf or as a txt file, so why was dopdf involved too, because scribd would let you create the pdf file itself?



Robbie
Posts: 1
Joined: Wed Feb 18, 2009 7:57 am

Postby Robbie » Wed Feb 18, 2009 5:51 pm

I am getting blank pages in excel whilst printing just one sheet... so i tried a different program and the same occurred


any ideas on what the problem may be?? seems to work fine with word docs thou, just issues wih excel



Softland
Posts: 1478
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Feb 19, 2009 12:25 pm

Are you using any special fonts in that excel file? Would it be possible to send the document to us to test if it happens here too (you can remove confidential information) at info[]dopdf[]com?



rbantu
Posts: 2
Joined: Tue Mar 31, 2009 8:52 am

Postby rbantu » Tue Mar 31, 2009 4:01 pm

Hi,


The part of the text set in Helvetica font is missing in the pdf file. What could be the reason?



Softland
Posts: 1478
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Apr 02, 2009 10:14 am

Well, there shouldn't be any problems in converting helvetica text, so I can only help if you send us the document to our email mentioned above so we'll do a test and see if it's reproducible.



rbantu
Posts: 2
Joined: Tue Mar 31, 2009 8:52 am

Postby rbantu » Thu Apr 02, 2009 3:22 pm

Thanks for your reply, but I can't find your email id. Please specify where it is or better still give it in your reply.



Softland
Posts: 1478
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Apr 02, 2009 5:20 pm

it's info[]dopdf[]com (replace [] with @ and . respectivelly).




Return to “Troubleshooting”