Able to print from firefox, but not from MS Office

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cimmind
Posts: 3
Joined: Sun Jan 18, 2009 4:09 am

Postby cimmind » Sun Mar 29, 2009 11:35 am

I am able to use doPDF comfortably in printing html documents (using Firefox). However, not being able to print from MS Office applications.


MS Word and MS Excel: doPDF shows as the default printer but just below it the status shows as "Idle" (in Firefox, the status shows as "Ready"). On giving print command, an error message opens up "Windows cannot print due to a problem with the current printer set up".


MS Powerpoint: On clicking 'Print', it directly says "No printers are installed".


Any reasons why this may be happening?


Spoolsv.exe is running normally.


Thanks in advance.



Softland
Posts: 1466
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Mon Mar 30, 2009 11:31 am

Hi, it seems that it wasn't successfully installed so you'll need to uninstall it ( as detailed here - http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf ) and after that re-install the version from our website




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