PDF Forum - doPDF » Troubleshooting

The transparency in the MSOffice documents

(5 posts)

  1. kana48

    member
    Joined: Jun '08
    Posts: 19

    Very good program, but I suppose there is a bug.
    The transparency of the MS Office documents (file.doc) is not performed correctly in the PDF converting result. The transparency area becomes a black area.
    Please see the attached screenshoot.

    Thanks and regards
    Giampaolo

    Posted 2 years ago #

  2. Softland

    PDF Converter
    Joined: May '08
    Posts: 667

    Hi, any chance you could send that document to info[at]dopdf[dot]com so we could do a test?

    Indeed dopdf has some problems with semi-transparent watermarks but I want to be sure this causes the problem. Thanks.

    Posted 2 years ago #

  3. kana48

    member
    Joined: Jun '08
    Posts: 19

    Hi Sofland,
    I have just sent you an email with attached documents as you request.
    Thanks and have a nice day.

    Giampaolo

    Posted 2 years ago #

  4. closetique

    new member
    Joined: Jun '08
    Posts: 1

    Has anything evolved from researching this? I have had the same issue where a lighter transparent background turns black and a darker transparent background turns white. Thanks.

    Posted 2 years ago #

  5. Softland

    PDF Converter
    Joined: May '08
    Posts: 667

    I replied Giampaolo by email, that's why it's not posted here, but no, this is not solved so if a background contains transparency doPDF will not convert it correctly and the only workaround for that is to remove the transparency and try using a lighter color. We don't have a solution for this because of the way Word sends the transparent image for printing - first it sends the normal image, then at the end it sends the transparent item.

    Posted 2 years ago #

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