PDF Forum - doPDF » Troubleshooting

  1. Midseven

    new member
    Joined: Sep '09
    Posts: 4

    I've been using doPDF and always loved it but I have a problem..

    Even if the paper format is set to Letter (8.5 x 11) in the printer settings (by default), the properties of the doPDF printer shows A4 as the available paper format. So each time I want to print my 2 pages (CV - very tight) it changes the document to A4 (8 x 11) which adds a 3rd page with 2 lines to adjust the shrinking of 0.5 inch. I tried on 2 different computers and I got the same result.

    I ended up using PDF reDirect instead but I do want to return using doPDF because I'm used to it.

    Thank you in advance.

    Posted 1 month ago #

  2. Softland

    PDF Converter
    Joined: May '08
    Posts: 463

    Hi, please change the properties to Letter in dopdf too, as that selection would be remembered the next time you print. This way if it's Letter to Letter size, should print just fine.

    Posted 1 month ago #

  3. Midseven

    new member
    Joined: Sep '09
    Posts: 4

    That's what I said in my first post, I changed it to Letter IN the doPDF settings of course. Anyway, it's already Letter by default.. But the "Paper available :" shows A4!! I wish I can send copy a screenshot but you understand what I mean anyway.

    I never had this problem before (or maybe I just didn't see it)

    Posted 1 month ago #

  4. Softland

    PDF Converter
    Joined: May '08
    Posts: 463

    Ok let's split this into steps:
    - make sure you have the latest version installed (if not visit the download page and install it) and restart your computer if you had to install the new version
    - after that open your CV in word (I assume that's what you use) and make sure in Page Setup the type of paper is Letter
    - now click on print and select dopdf as the printer, but before the actual printing click on the properties button to open the main configuration window
    - select the Predefined option and right under A4 in there it should be Letter which you have to select and press ok

    See how the resulting format is.

    Posted 1 month ago #

  5. Midseven

    new member
    Joined: Sep '09
    Posts: 4

    I did exactly as you proposed step by step but it doesn't solved the issue... I even unchecked (you will see in the picture of Word) a setting that I thought was faulty.

    Thank you for the support.

    doPDF :
    http://i38.tinypic.com/2yzflex.jpg

    Word :
    http://i35.tinypic.com/f3dso7.jpg

    Posted 1 month ago #

  6. Softland

    PDF Converter
    Joined: May '08
    Posts: 463

    I don't know what happens, from the screenshot you sent it seems that in the preview the width for letter is 8 instead of 8.5. It's a strange error and I can't reproduce it here nor i've seen another similar report. Sorry but i can't help.

    Posted 1 month ago #

  7. Midseven

    new member
    Joined: Sep '09
    Posts: 4

    Yeah, the width is always resized to 8" due to the paper available (stuck with A4).

    As I already said, I managed to reproduce it on 2 computers with XP SP3 up-to-date. If I ever solve this problem, I'll let you know for sure.

    Thank you for your time.

    If anyone reading this have an idea please share your thoughts.

    Bye.

    Posted 1 month ago #

RSS feed for this topic

Reply

You must log in to post.