PDF Forum - doPDF » Troubleshooting

  1. petersmyname

    new member
    Joined: Sep '08
    Posts: 2

    Hi,
    I am having a problem with doPDF. When I try to convert one document in particular, the header and footer don't come out as they look in the word document. I have tried to convert this on 3 machines (fresh installs on all of latest version) and it seems to be produced perfectly on one. I have checked the file properties of what is produced and the only main difference is the file size.
    I can email you the document in question along with the results I am getting.

    Your help is greatly appreciated!

    Regards,
    Peter

    Posted 4 months ago #

  2. Softland

    senior admin
    Joined: May '08
    Posts: 162

    Hi Peter, please email a page with the header/footer and a resulting pdf to info[at]dopdf[dot]com so we could see what happens. What difference is between the machine where it gets converted well and one of the other machines in terms of operating system and application you're printing from (and are there any different regional settings)?

    Posted 4 months ago #

  3. petersmyname

    new member
    Joined: Sep '08
    Posts: 2

    Thanks for the email back Claudiu.

    Problem was solved by removing the version I had installed and reverting back to 6.1.265. Find it here:

    Edit: This bug was fixed in the newest version so there's no need to revert back to 6.1.265 - more info here http://www.dopdf.com/forum/topic/minor-update-dopdf-61274

    Thanks again for all your help!

    Posted 4 months ago #

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