PDF Forum - doPDF » Troubleshooting

Error creating PDF file

(6 posts)

  1. jbsrealestate

    new member
    Joined: Mar '09
    Posts: 3

    "Adobe reader could not open 'filename.pdf' because it is either not supported,... or damaged"

    This only happenes on this computer, the same files convert on other computers I have.

    I have ininstalled and reinstalled with no luck.

    Help!

    Posted 1 year ago #

  2. Softland

    PDF Converter
    Joined: May '08
    Posts: 659

    have you tried creating a pdf file from a different program then the one you've created this which fails to open (most likely because it's 0kb which means something went wrong during printing)?

    Posted 1 year ago #

  3. jbsrealestate

    new member
    Joined: Mar '09
    Posts: 3

    I have no problem creating a pdf on this or other files using my other computers. dopdf does not create pdf's on this computer only . . .

    Posted 1 year ago #

  4. Softland

    PDF Converter
    Joined: May '08
    Posts: 659

    It seems dopdf didn't install correctly, so see this on uninstalling it completely - http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf and after that reinstall the newest build from our site.

    Posted 1 year ago #

  5. jbsrealestate

    new member
    Joined: Mar '09
    Posts: 3

    I followed all instructions but no fixie. I tried several "Word" files. I do end up with a pdf file but with zero bytes . . .

    Posted 1 year ago #

  6. Softland

    PDF Converter
    Joined: May '08
    Posts: 659

    I'm not sure what happens. The only solution left you could check is here - http://www.dopdf.com/forum/topic/dopdf-does-not-appear-in-the-printers-list-after-installation with the framedyn.dll file. Otherwise, I cannot help in troubleshooting this.

    Posted 1 year ago #

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