doPDF Forum » Troubleshooting

  1. dpetrek

    Member
    Joined: Mar '11
    Posts: 1

    I'm installing dopdf-7.exe on Windows XP Professional system.
    After install new printer does not show in Printers folder.
    There were no errors reported while installing.
    Please advise.

    Regards,
    Drazen

    Posted 1 year ago #

  2. Softland

    Key Master
    Joined: May '08
    Posts: 1,073

    Hello,

    Please try to completely uninstall doPDF by using the following link :
    http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf

    and after that is completed issue a fresh installation and let us know if you still have the issue.

    Also please make sure you have the latest doPDF version from our website.

    Thank you.

    Posted 1 year ago #

  3. dwingo

    Member
    Joined: Mar '11
    Posts: 1

    I am having the same issue after upgrading to the latest version. I have followed the deinstall instructions and still an not having any luck. Any ideas?

    Thanks.

    David

    Posted 1 year ago #

  4. Softland

    Key Master
    Joined: May '08
    Posts: 1,073

    Hello,

    Do you have any other printers installed on the system?

    Also have you followed up on the exact steps you need to take to complete the re-installation process?

    We tried several times to reinstall the printer and every time it was completed successfully.

    Thank you.

    Posted 1 year ago #

  5. janks

    Member
    Joined: Mar '11
    Posts: 1

    I had same problem.
    Windows XP, installed latest dopdf, no printer found.
    I Uninstalled and then followed the instructions for the complete uninstall ... deleting a number of files in the Windows/System32 subdirectories (64 bit version)
    Then did fresh download and reinstalled.
    Got the print driver back.

    Posted 1 year ago #

  6. Perryaire

    Member
    Joined: Apr '11
    Posts: 1

    I had the same problem on Windows 7. I had a previous version of doPdf installed. After I unistalled and re-installed, the printer appeared and better yet it worked!

    The reason I upgraded was that for some unknown (and unknowable) reason, the old version stopped writing the pdf to disk. All the motions went through but I could find the file anywhere on the filesystem (I thought maybe I finger checked it :)).

    AS of this moment things are working.

    Posted 1 year ago #

  7. yamin_djlg

    Member
    Joined: Apr '11
    Posts: 1

    It is quite a useful tool, and this problem happens to me, I sovle it by searching the refering words on Google and do what it says.
    By the way, I come here to learn English.
    Jack

    Posted 1 year ago #

  8. Softland

    Key Master
    Joined: May '08
    Posts: 1,073

    Hello,

    We are really glad this was all sorted out for you.

    Posted 1 year ago #

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