PDF Forum - doPDF » Troubleshooting

bug

(9 posts)
  1. some_user

    new member
    Joined: Jun '08
    Posts: 4

    Thank you for this program, it is really necessary!!!!. But I think, I find bug.
    1) doPDF has not formats A1 and larger and i can't to print A1-drawing with proper quality.
    2) Notification message pops up not once when I set format to custom size and begin to type number. That is why I can't to type any number into the text boxes or set it up with arrows.

    Posted 2 years ago #
  2. Softland

    PDF Converter
    Joined: May '08
    Posts: 659

    Hi, can you please let me know what notification pop-up message is shown when you try to put in the custom size (a screenshot will be good)? If it's a message saying that "the page width/height should be between 10-10000 millimeters" you should put a value between that interval.

    Posted 2 years ago #
  3. some_user

    new member
    Joined: Jun '08
    Posts: 4

    I saw exactly this message("the page width/height should be between 10-10000 millimeters"), but it pops up again and again, when i type a number in 'Width' box (from correct interval) and change focus to 'Height' box.

    Posted 2 years ago #
  4. Softland

    PDF Converter
    Joined: May '08
    Posts: 659

    Are you using the latest version of doPDF (6.0.262)? Even if you do, please try reinstalling it in English (not Russian or other languages), but do a complete uninstall as mentioned here http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf

    Posted 2 years ago #
  5. some_user

    new member
    Joined: Jun '08
    Posts: 4

    Yes, I am using the latest version from your site. I perform a complete uninstall and install program only in English but I see the same. May be you replace this message box with lable in the next version....

    Posted 2 years ago #
  6. anon

    member
    Joined: Jun '08
    Posts: 39

    For what it's worth I'm using doPDF (6.0.262) - English only - and I'm *not* experiencing this problem.

    I successfully set up a Custom page size of 1050mm (Width) by 1500mm (Height), Portrait, and then printed to it.

    The resultant PDF appears as expected.

    Posted 2 years ago #
  7. Softland

    PDF Converter
    Joined: May '08
    Posts: 659

    I cannot reproduce this bug, can you give more details:
    - what OS are you using (and also what language is it in)
    - what application did you try printing from when the error occured (have you tried printing from notepad and changing the custom size to see if the error still occurs)

    We'll try to have the same system set up here and see if we can reproduce it.

    Posted 2 years ago #
  8. some_user

    new member
    Joined: Jun '08
    Posts: 4

    I am using "Windows XP Pre SP3 Game Edition v0.9.1." with Russian language. Error occurs when I printing from any application (Word, AutoCad...notepad). I will try to install program to other OS.

    Posted 2 years ago #
  9. Softland

    PDF Converter
    Joined: May '08
    Posts: 659

    Hi, I don't know what that game edition is but after a search I've found a description for "Windows XP Pre SP3 Game Edition 2007 0.9.3.2.1 russian edition" and this seems a Windows XP installation that was messed around with (for one, the download size was about 200Mb). We cannot test doPDF under this OS you've mentioned (since it doesn't seem legit) but we'll do a test on a Windows XP in Russian edition - if the problem replicates we'll correct it, but if not it must be that the XP installation you've got is messed with.

    P.S. A quick workaround is to switch to inches and use that instead of millimeters

    Posted 2 years ago #

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