PDF Forum - doPDF » Troubleshooting

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  1. lbooth

    new member
    Joined: Feb '09
    Posts: 1

    Hi, I had the same problem as some others have had, (error printing to file;access denied) and fixed that thanks to the previous posters. Thank you.

    I got a file to print and save to my desktop, but when I open it, all 231 pages were blank. I was downloading the file from scribd, if that makes any difference.

    Thanks for any help you can provide.

    Lili

    Posted 1 year ago #
  2. Softland

    PDF Converter
    Joined: May '08
    Posts: 563

    I know that from scribd you can only download the file as pdf or as a txt file, so why was dopdf involved too, because scribd would let you create the pdf file itself?

    Posted 1 year ago #
  3. Robbie

    new member
    Joined: Feb '09
    Posts: 1

    I am getting blank pages in excel whilst printing just one sheet... so i tried a different program and the same occurred

    any ideas on what the problem may be?? seems to work fine with word docs thou, just issues wih excel

    Posted 1 year ago #
  4. Softland

    PDF Converter
    Joined: May '08
    Posts: 563

    Are you using any special fonts in that excel file? Would it be possible to send the document to us to test if it happens here too (you can remove confidential information) at info[]dopdf[]com?

    Posted 1 year ago #
  5. rbantu

    new member
    Joined: Mar '09
    Posts: 2

    Hi,

    The part of the text set in Helvetica font is missing in the pdf file. What could be the reason?

    Posted 11 months ago #
  6. Softland

    PDF Converter
    Joined: May '08
    Posts: 563

    Well, there shouldn't be any problems in converting helvetica text, so I can only help if you send us the document to our email mentioned above so we'll do a test and see if it's reproducible.

    Posted 11 months ago #
  7. rbantu

    new member
    Joined: Mar '09
    Posts: 2

    Thanks for your reply, but I can't find your email id. Please specify where it is or better still give it in your reply.

    Posted 11 months ago #
  8. Softland

    PDF Converter
    Joined: May '08
    Posts: 563

    it's info[]dopdf[]com (replace [] with @ and . respectivelly).

    Posted 11 months ago #

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