doPDF worked for 14 docs, now it won't

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ams115
Posts: 2
Joined: Thu Dec 08, 2011 11:15 am

Postby ams115 » Thu Dec 08, 2011 7:22 pm

I just downloaded and have a bunch of small documents - 32 in total - to convert. doPDF converted great for 14 of them, now it goes through the steps to convert but doesn't actually do it. I was trying to convert all in 1 session. Is there a daily limit to the number of conversions it will do? Otherwise, it worked perfectly. Thx.


I have Windows 7 Home, if that matters.



Softland
Posts: 1484
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Dec 08, 2011 7:50 pm

Hi,


Please try to convert the documents one at a time. Also make sure you have the latest doPDF version installed on your computer.


Thank you.



ams115
Posts: 2
Joined: Thu Dec 08, 2011 11:15 am

Postby ams115 » Thu Dec 08, 2011 8:14 pm

Yes, I am trying to convert one at a time - it won't batch convert anyway. Not seeing where to find out if I have the latest version. I downloaded from cnet.com/download.com, so probably better to uninstall and reinstall from the website?


thx!



Softland
Posts: 1484
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Fri Dec 09, 2011 12:43 pm

Hello,


To see the doPDF version version and build, access the Devices and Printers window (Windows 7), right-click on the doPDF icon and select Printing preferences and click on the About tab.


You can download the latest doPDF version from our website directly: http://www.dopdf.com/quick-download.php


Thank you.




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