9.6.244 Crashes

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rfmtm
Posts: 1
Joined: Wed Nov 28, 2018 8:24 pm

9.6.244 Crashes

Postby rfmtm » Wed Nov 28, 2018 8:45 pm

I have the latest doPDF and it crashes and then usually hangs any app that opened it. I have W7 Pro and all previous versions worked fine.

I have tried uninstalling and removing all Softland folders. restarting, and doing a fresh install. That usually gets it working for awhile, but then it fails again. Now even that doesn't get it going again.

It installs without a problem, shows up in the printer folder, allows an app to open the print window and lets you display and change properties, but as soon as you click print, you see a Print Preview Error window, or sometimes not even that. Usually then the app that wants to print is hung as well.

Needs some suggestions as to what to look for. Thanks!

Softland
Posts: 1483
Joined: Thu May 23, 2013 7:19 am

Re: 9.6.244 Crashes

Postby Softland » Fri Dec 07, 2018 9:26 am

Can you send us some screenshots of the error to info@dopdf.com?


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